I just changed my mind about a long-held belief about email marketing.
The long-held belief is that email content should be entertaining. That you need to give people a dopamine spike, so they’ll want to read your next email.
I don’t believe that anymore.
I changed my mind after many long walks through the forest, joining a caravan through the Sahara Desert, various experiments with psychedelics, and undergoing a month-long session in a cave with a meditation guru.
Finally, the meditation guru snapped and said, “Theo, why is this so hard for you to understand? Email content should be about teaching people, not entertaining them!”
Just kidding. The real thing that changed my mind was a guy called Derek Johanson, who sends emails every day that are just tutorials for how to do business stuff.
A Derek Johanson email is basically a step-by-step guide to something business-y. Sometimes it’s how to build an email list. Sometimes it’s how to do a course launch. Sometimes it’s how to build your authority by sending emails. Et cetera.
Now, compare Derek Johanson to Daniel Throssell, who writes daily emails where he tells hyper-exaggerated stories from his life.
Every now and then they contain a useful marketing tip. But for the most part, Throssell’s emails are pure entertainment. They’re designed to spike your emotions, not teach you anything.
Daniel Throssell was the first copywriting “guru” I discovered, and I loved his emails when I was a beginner.
But I didn’t really buy courses when I was a beginner. (Generally speaking, intermediate to advanced people buy more stuff in just about every niche.) And now that I’m more advanced, I don’t want entertainment — I want learnings.
Throssell’s strategy works for Throssell. The dude gets insanely good open rates, because his emails are fun to read. And clearly, he’s making money.
But I wonder if the “give people a dopamine spike” strategy might work better on beginners than advanced people. Because these days, I find myself reading Daniel Throssell’s emails less and less.
Meanwhile, I’m reading Derek Johanson’s emails more and more. Whenever they pop up in my inbox, I open them — because I know I’m gonna get something useful.
To sum up this email in 2 sentences:
Sending entertaining emails gets you opens, but it appeals more to beginners than advanced people. It doesn’t build your authority, it just turns you into Perez Hilton.
Sending tutorial emails builds your authority. It appeals to advanced people and serious learners… i.e. the people who actually spend money to learn stuff.
So should you send entertaining “personality” emails or tutorials? It depends on your business and your audience.
Do you write about business topics for an advanced audience? Then go for heavier learning, lighter entertainment.
Do you write about fun, non-business topics? Or do you write for a beginner audience? Then go for heavier entertainment, lighter learning.
(Either way, you probably want a mix of both.)